Foreign Editions of Books

Foreign Books

Direccion Horizontal: Mas Alla De La Satisfaction Total Del Cliente, Mexico, Panorama Editorial
by D Keith Denton
S.A., 1993
(Spanish translation of Horizontal Management)
Qualidade Em Servicos
by D Keith Denton
San Paulo, Editora, McGraw-Hill Ltda, 1991
(Portuguese edition of Quality Service. The Spanish, Indian and Dutch editions of Quality Service have also been published.)
Seguridad Industrial: Administracion Y Metodos
by D Keith Denton
Libros McGraw-Hill De Mexico, S.A. de C.U., 1985 
(Spanish translation of Safety Management: Improving Performance)